Treatment

A maximum of three visits is normally required to treat for rats or mice:

• A pest control officer will first visit to assess the level of infestation, and to lay rodenticide bait
• A second visit will always be made, a week later, to assess the take up of the bait, and to lay more bait if required
• A third visit will then be made two weeks later to remove any unused bait

If the infestation continues, the pest control officer may consider that further treatments are required.

Charges

Domestic

Treatments for domestic infestations are charged at £40. This fee covers the initial visit, and any follow up visits required. A further charge may be levied if more than 3 visits are required to eradicate the infestation.

There will be no charge for Concession 2 ('Z') SwindonCard holders.

Payment for domestic treatments must be made at the time of booking. Payment may be made using cash, cheque, or debit or credit cards in person at the One Stop Shop, or by phone by debit or credit card.

A 1.75% charge will be levied on all payments made by credit card.

Treatments in tenanted property will be charged at the commercial rate.

Commercial

Treatments in commercial premises will be charged at £63.00 for the first hour, and £31.50 for every additional half hour, or part of half hour, thereafter in all cases.

Booking and Paying

Please call the contact centre on 01793 445500 to book and pay for a treatment.

Advice Leaflets

Factsheets are available as downloadable pdf files:

• Rats Factsheet (68Kb)
• Mice Factsheet (89Kb)

Further Information/Contact

Swindon Borough Council Pest Control Service
Tel: 01793 445500
E-mail: residentialservices@swindon.gov.uk